Privacy Policy

Your privacy matters to us. Here's how ophiraelonti protects and manages your personal information in accordance with Australian privacy laws.

Last Updated: February 15, 2025

Information We Collect

We collect information you provide directly when creating an account, enrolling in programs, or contacting our support team. This includes your name, email address, phone number, and educational background details.

Personal Information

Name, email, phone number, postal address, date of birth, and professional background when you register for our business building programs.

Technical Data

IP addresses, browser types, device information, and website usage patterns collected through cookies and similar technologies.

Educational Records

Course progress, assessment results, completion certificates, and learning preferences to personalize your experience.

How We Use Your Information

Your personal information helps us provide educational services, communicate course updates, and improve our programs. We process data to deliver personalized learning experiences and maintain accurate records of your educational progress.

We may use your information to send educational content, notify you about new programs starting in late 2025 and throughout 2026, and provide customer support. Marketing communications are sent only with your explicit consent and can be stopped anytime.

Data Security Measures

1

Encryption

All personal data is encrypted both in transit and at rest using industry-standard SSL/TLS protocols.

2

Access Controls

Strict employee access controls ensure only authorized personnel can view your information.

3

Regular Audits

We conduct quarterly security assessments and vulnerability testing to maintain data protection.

Your Rights Under Australian Privacy Laws

Access Your Data: Request copies of personal information we hold about you, including course records and account details.
Correct Information: Update or fix any inaccurate personal details in your account or educational records.
Delete Data: Request removal of your personal information, subject to legal and educational record-keeping requirements.
Object to Processing: Withdraw consent for marketing communications or certain data processing activities.
Data Portability: Receive your personal information in a structured, commonly-used format when technically feasible.

Information Sharing and Disclosure

We do not sell personal information to third parties. Information may be shared with trusted service providers who assist with course delivery, payment processing, or technical support under strict confidentiality agreements.

Legal disclosure may occur if required by Australian law, court orders, or to protect the rights and safety of our students and staff. We will notify affected individuals unless prohibited by law.

Data Retention and Storage

Educational records are retained for seven years following course completion as required by Australian education regulations. Marketing preferences and account information are kept until you request deletion or close your account.

Data is stored on secure servers within Australia and may be backed up to certified cloud providers meeting Australian data protection standards. International transfers occur only with appropriate safeguards in place.

Cookies and Tracking Technologies

Our website uses cookies to remember your preferences, analyze site usage, and improve user experience. Essential cookies are required for basic functionality, while analytics cookies help us understand how students interact with our platform.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality and your ability to access course materials.

Important Changes Notification

We will notify you of significant privacy policy changes via email and website announcements. Continued use of our services after changes indicates acceptance of updated terms.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

Privacy Questions and Complaints

For privacy-related inquiries or to exercise your rights, contact our Privacy Officer:

Email: info@ophiraelonti.com

Address: Browns Plains Rd, Marsden QLD 4132, Australia

Phone: +61418810807